Frequently Asked Questions (FAQ)
What is MNbenefits.mn.gov and can I use it?
MNbenefits is a new, mobile-friendly benefits application for Minnesotans. It is available for all counties and Tribal Nations across the state.
On MNbenefits, you can apply for:
- Food Stamps (SNAP)
- Cash assistance programs like MFIP and General Assistance
- Emergency Assistance
- Child Care Assistance Program
- Housing Support (GRH)
Can I use MNbenefits in my county or Tribal Nation?
Yes! The MNbenefits application is available for Minnesotans living in every Tribal Nation and county.
I need help now. What can I do?
For immediate food support, find your local food bank. You can also call 2-1-1 or visit 2-1-1 online, a resource helpline for referrals for childcare, affordable housing or shelter, cash assistance, healthcare, and more.
Pregnant individuals and families with young children (0 to 8 years old) can use Help Me Connect to find services in their local communities that empower families to be healthy and safe.
I haven’t heard back on my application. How do I contact my county or Tribal Nation to get an update?
Sometimes there can be delays. If you haven’t heard back about your application, please know that work is still in progress. Contact your county or Tribal Nation before submitting another application.
You can find a full list of county and Tribal Nation phone numbers here. MNbenefits.mn.gov does not have access to your case status.
I submitted my application online. What are my next steps?
You will need to have an interview with an eligibility worker if you applied for any of these programs: Food Stamps (SNAP), a cash assistance program like MFIP or General Assistance, Emergency Assistance, and/or Housing Support (GRH).
If you only applied for the Child Care Assistance Program (CCAP), you will not need to have an interview. You may need to provide additional documents.
Please check your mail regularly and pick up the phone for all calls you receive, even calls from “unknown” or blocked numbers. Your county or Tribal Nation will contact you with next steps for completing your application.
You are also welcome to call your county or Tribal Nation directly to check on the status of your case. You can find a full list of county and Tribal Nation phone numbers here.
You can send verification documents directly to your county or Tribal Nation by clicking on the 'Upload documents' button on our homepage, or upload your documents here. Find more ways to send documents to your county or Tribal Nation.
How quickly will I get benefits?
Food Stamps (SNAP): Your county or Tribal Nation has 30 days to approve or deny your case. Some people with very low income can get expedited services, and their cases should be processed in 7 days. Because of the pandemic, counties and Tribal Nations are receiving a higher volume of applications than normal. It may take longer than usual to hear back. If it’s been more than two weeks and you haven’t gotten any mail or phone calls from your county or Tribal Nation, or you want to contact them directly, you can find their phone number here.
What benefits programs do I qualify for?
You can use the Bridge to Benefits screening tool to see what benefit programs you might be eligible for. You’ll be asked 12 questions, including your estimated income before taxes. If you live with other household members, you will need to include their estimated income too.
You may qualify for:
- Energy Assistance: Helps pay for your energy bills and additional resources.
- School Meals: Provides free school meals for children. Your family may automatically qualify if you receive SNAP, MFIP, or other programs.
- Women, Infants, and Children (WIC) Program: Helps pregnant women, new mothers, babies, and young children eat well and stay healthy. You may automatically qualify if you receive Medical Assistance, SNAP, MFIP, School Meals, or other benefits.
- Early Learning Scholarships: Helps cover the cost for preschool services for children 4 and under. You may automatically qualify if you receive SNAP, MFIP, Head Start, School Meals, or other benefits.
- Tax Credits: The Earned Income Tax Credit and the Working Family Credit provide tax credit for low-income families. You can claim these for previous years if you haven’t yet. Learn more at GetYourRefund.org. Some families with children under age 17 may also receive new Child Tax Credit payments. You can learn more about how to claim this new benefit here.
- Healthcare coverage: See the healthcare answer below.
How can I apply for Healthcare coverage?
Apply with help from a navigator
Applying for healthcare coverage can be difficult.
Navigators are experts who can help you understand your options, complete your application, and enroll in health insurance coverage. Search the Assistor Directory to find a navigator in your area. Services from MNsure-certified navigators are always free.
Apply on your own
Depending on your situation, you can either apply online or fill out a paper application.
Apply using the Certain Populations paper application: Some people will need to fill out a paper application and mail it to your county. Use the paper application if everyone applying for healthcare coverage meets at least one of these criteria:
- Age 65 or older
- Only requesting assistance for Medicare costs
- Children in foster care
- Age 21 or older with no dependents and have Medicare coverage
- Applying for Medical Assistance for Employed Person with Disabilities
Do I qualify for Food Stamps (SNAP)?
SNAP eligibility is based on your income and household details. Check the income levels for various household sizes here.
I need to submit a form, but I can’t find the right one. Where can I get it?
DHS Shelter Verification Form: Use this form to report how much you spend on housing costs.
DHS Authorization for Release of Employment Information: Use this form to report your income. You can also use this form to grant permission to your county to reach out to your employer on your behalf.
DHS Self-Employment Report Form: Use this form to report any income you get from self-employment (i.e. gig work like driving for Uber).
DHS Change Report Form: Use this form to report changes in your situation to your county or Tribal Nation.
I need to send verification documents (proofs) to my county or Tribal Nation. Where do I send them?
You can send verification documents directly to your county or Tribal Nation by clicking on the ‘Upload documents’ button on our homepage, or upload your documents here. Find more ways to send documents to your county or Tribal Nation.